Frequently Asked Questions
How do I make an appointment?
If you are a new client, make sure you've reached out to me to discuss any color questions first!
To schedule an appointment, head over to my booking page and select the service you need and it will show you all of my available appointments. I recommend booking your appointments 4-6 weeks out!
Do you have any time to squeeze me in sooner? Same day appointments? Do you have any other times available other than what's on your website?
No, what's available on my calendar is what I have available.
What if I change my mind about what I'd like to do with my color last minute?
I have to make sure I'm prepared and buy all of my color ahead of time, so please let me know what you'd like to do or change up at least a week ahead of time!
How should I come to my appointment?
Please come with semi clean-ish hair, 2-4 days old is fine. Having your hair free of excessive product like dry shampoo or pomades will help my color work at its best capacity.
Please no turtlenecks or bulky sweaters like hoodies if you can’t take them off! It’s best to wear something you feel comfortable and confident in, that will make it easy for me to give you the best cut + color possible.
How does your tipping process work?
I charge what I believe my time is worth, so I make what I need to make. Those prices don’t include gratuity, but I don't have any tipping expectations. If you left feeling amazing and you’d like to add a tip on, it is SO greatly appreciated and means a lot!
What if I’m not happy with my color or I need something changed?
Please tell me! I am here to make you happy with your hair so if something is feeling a little off, let me know so we can fix it! I do very thorough consultations and will do my absolute best to achieve the results we want, but if we decide something needs to be changed, we can schedule in a time to do so. I do not offer refunds of any kind, but I will always work with you on what needs to be fixed so that you feel happy, comfortable and confident.
What forms of payment do you accept?
Card, Venmo, or Cash
What product lines do you use?
Goldwell, Redken, PulpRiot, Schwarzkopf, Wella, Pravana, Olaplex, B3 Brazilian Bond Builder, Keratin Complex, Kevin Murphy.
CANCELLATION POLICY
I require minimum 48 hour notice if you wish to cancel or reschedule your appointment online, if there is an emergency and you must cancel or reschedule after the 48 hour mark, please text me.
If you do not show up to your scheduled appointment, and you do not contact me, you will not be allowed to book any future appointments.
Please know that even being 10 minutes late throws off my whole schedule for the day, so I ask that you please plan ahead and arrive early for parking or any traffic.
Thanks in Advance!